HOW IT WORKS
General Information
- We accept new items for consignment Tuesday to Thursdays between 11am-3pm. Please call or message at least 24hrs prior to visiting us to ensure we are prepared for you.
- Items must be in excellent, near new and new condition.
- You will recieve our full terms and conditions along with a contract to be signed during your initial intake appoinment.
Prepare your items.
- Items must come into the store on hangers- you will receive these back during your appointment, freshly laundered- no wrinkles, faults, smells etc. and ready for display.
Designer Items & Authentication
- We are committed to ensuring 100% Authenticity to our customers.
- For designer items we encourage you to supply original packaging - boxes, dustbags etc. as it encourages customer confidence when purchasing and adds to the items' resale value.
- We engage multiple online auhtentication services to ensure the authenticity of all our designer items- this charge will be at the consigners' cost.
Pricing & Commission
- Once accepted and you have signed a contract, we will price your items and enter into our system. Please allow 2-4 weeks processing time for this.
- We determine the price of your items based on market value and our many years experience in pricing items to sell.
- Our commision rate is a 60/40 split, with you the consigner recieveing 40% of the sale price minus GST.
- In the case of high-end designer items priced over $1000, we offer a commision to you the consignor of 60% of the sale price minus GST. This amount will be discussed and agreed upon prior to the item being displayed for sale.
Payments
- At the end of your consignment period, you will be notified if any items have sold. Please feel free to reach out to us to find out how sales are going and request a payout. This can be done by bank transfer, cash, or by using the funds as store-credit towards a purchase.
- If picking up cash, you must notify us at least 72hrs prior to ensure we have cash on hand.
Time frames and unsold Items
- Our consignment period is for four months for seasonal items, and is negotiable for eventwear and bridal.
- After three months, your remaining items will be marked down by 50%- please ensure you refer to the T&C's of the contract regarding this.
- If we need you to pick up any unsold items after the consignment period is over, we will contact you via SMS. If you have not picked up or organised to pick up these items after two weeks of receiving this message your returns will be donated to one of the local charities we support. Please let us know if you would like more information about our charities of choice.
