HOW IT WORKS
General Information
- We accept new items for consignment Tuesday to Thursdays between 11am-3pm. Please call or message at least 24hrs prior to visiting us to ensure we are prepared for you.
- Items must be in excellent, near new and new condition.
- You will recieve our full terms and conditions along with a contract to be signed during your initial intake appoinment.
Prepare your items.
- Items must come into the store on hangers- you will recieve these back during your appointment, freshly laundered- no wrinkles, faults, smells etc. and ready for display.
Designer Items & Authentication
- We are committed to ensuring 100% Authenticity to our customers.
- For designer items we encourage you to supply original packaging- boxes, dustbags etc. as it encourages customer confidence when purchasing and adds to the items resale value.
- We engage multiple online auhtentication services to ensure the authenticity of all our designer items- this charge will be at the consignors cost.
Pricing & Commission
- Once accepted and you have signed a contract, we will price your items and enter into our system. Please allow 2-4 weeks processing time for this.
- We determine the price of your items based on market value and our many years experience in pricing items to sell.
- Our commision rate is a 60/40 split, with you the consignor recieveing 40% of the sale price minus GST.
- In the case of high-end designer items priced over $1000, we offer a commision to you the consignor of 60% of the sale price minus GST.
Payments
- Payment for sales is made around the 15th of every month. if you have money owing to you, you will recieve an automated text message at the start of the month of which will prompt you to reply with the choice of either having what's owed to you depositied into your nominated bank account or to pick up cash.
- If picking up cash, you must notify us at least one week prior to ensure we have cash on hand.
Time frames and unsold Items
- Our consignment period is for four months.
- After three months, your remaining items will be marked down by 50%- please ensure you refer to the T&C's of the contract regading this.
- If we need you to pick up any unsold items after the consignment period is over, we will contact you via text. If you have not picked up or organised to pick up these items after two weeks of recieving this message your returns will be donated to one of the local charities we support.
